Frequently Asked Questions
JewelsWorld is an on-line wholesale jewelry and accessories store addressed to related business owners.
We are distinguished for our fantastic prices, our up-to-date product range and of course our prompt and efficient customer service.
-Click to create an account here
•Enter the information requested in the form.
•Wait until your account is approved. Approval is immediate, within 1 working day. When your account is approved you will receive a confirmation email.
•For any question contact us.
JewelsWorld apreciates your business and rewards repeated customers with discounts and privileges.
There are 2 active categories of discounts.
-Loyalty Program – Reward System
With each purchase you accumulate points that you can redeem whenever you want by getting a discount on your order.
You earn 1 point for every 1 euro of purchases.
For every 250 points you get a 5€ discount, for 500 points you get a 10€ discount etc.
The loyalty program is active for all customers old and new, regardless of the size of their orders.
– Percentage tiered discounts for larger orders.
The second category of discount serves larger orders in size giving a percentage discount on the net value of the products.
The discount scales are as follows:
From 250€ to 500€ : 3% discount
From 500€ to 800€ : 5% discount
From 800€ and more : 8% discount
The above scale discounts are automatically applied by the system to the net value of the products without any action by the user.
The use of points in conjunction with scale discounts is accepted with no limitation.
The available payment methods are the following:
-Cash on delivery (there is an extra charge for the cash on delivery service)
-Bank Deposit
- National Bank of Greece
ΙΒΑΝ GR5101101440000014400770898 - ALPHA BANK
IBAN GR9001402460246002002006780 - Viva Wallet
IBAN GR8970100000000822719103121 - Piraeus Bank
ΙΒΑΝ GR1801721440005144113274646
Beneficiary : JEWELS WORLD O.E.
If the deposit is made from a bank where we do not have an account, please choose Viva Wallet for the deposit and send us the deposit receipt by email to info@jewelsworld.gr
-Debit / Credit Card
Payments with Debit / Credit Card are completed through Viva Wallet. The payment is completed in the secure environment of Viva Wallet, JewelsWorld does not store any card or sensitive details.
The use of the photos is only allowed after the purchase of goods.
Ask us to send you the photos in high resolution for use in your eshop or social media.
-Greece
ACS Courier 3€ plus VAT
BOX Now : 2€ plus VAT
ELTA Courier : 3,25€ plus VAT
-Cyprus
BOX Now : 6€
-Other EU countries 15€ UPS Standard (5-7 days) – 30€ UPS Express (1-3 days)
Orders involving bulky or heavy items (display stands, accessories) may incur extra shipping charges.
GREECE
-For shipments with ACS Courier the estimated delivery time from the day of shipment is 1 working day for areas within Attica and 2-3 working days for the province and islands.
-For shipments with ELTA Courier the estimated delivery time is 2-3 working days from the day of shipment.
-For shipments with BoxNow the estimated delivery time to the locker is 1-2 days.
CYPRUS
-Ship with BOX Now
Estimated delivery time 2-3 working days. When your parcel arrives at the selected box, you will be notified by email and Viber message.
For more information about BOX Now click here.
-Delivery by ELTA Courier and delivery in Cyprus is made by KronosExpress.
-Express Shipping (By Air) : estimated delivery time 2-4 days.
EU COUNTRIES
-To the rest of the countries abroad the delivery is made by UPS . The estimated delivery time is indicated above.
-Orders are prepared and shipped within 2-3 working days.
During periods of high order volume (Christmas, Easter, holidays, etc.) the time may be longer.
The indicated prices of the products do not include VAT.
The calculation of VAT (where applicable) is done at checkout.
Prices are subject to change, following production cost, without notice.
- For orders within Greece, the VAT amounts to 24% according to the Greek Legislation
- •For orders in the rest of Europe (Intra-Community Transactions) the VAT is 0% according to EU legislation.
For any other questions you can contact us via live chat, email or phone. Click here to see more.
Company Name : JEWELS WORLD O.E.
P.O.B. : 802565278
Activity : Wholesale Jewellery
Address : Athens-Lavrio 10, Lavrion, 19500
G.E.M.H. : 178697903000
D.O.Y. : KEFODE ATTIKIS
E-mail : info@jewelsworld.gr
Telephone : 2112225024